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Tuesday, 01 November 2016 / Published in Property & Asset Management, Property One News

10 Mandates of Property Management

In the conduct of everyday management activities, there is a need for self-discipline in establishing and maintaining relationships with prospects, clients, owners and tenants. Property One prides itself on teaching the “10 Mandates of Property Management” until it becomes a habit. To do so helps insure success as a professional.

  1. GREET PEOPLE PROMPTLY – Even one minute is a long time when you are waiting.
  2. SMILE – A smile is a trademark of a friendly person. We all like to deal with pleasant people.
  3. LOOK THE PART – People judge other people by their appearance.
  4. SELL OUR COMPANY – When you talk well of your company, you also talk well of yourself.
  5. SHOW ENTHUSIASM – It’s contagious. It you are enthusiastic about your service and your job, others will be too.
  6. BE A GOOD LISTENER – Most people would rather talk than listen.
  7. SAY “THANK YOU” – Make its use a habit. It never gets old.
  8. KNOW WHAT YOU ARE TALKING ABOUT – People depend upon you for advice. If you guess, you may guess wrong.
  9. KEEP PROMISES – Confidence is the foundation on which business and friendship are built.
  10. BE PROMPT – Take care of requests immediately. When you say you will accomplish something by a given date, have it done or call to explain the delay and reschedule.
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